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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wei Jiang

April 24, 2025

5  out of  5
rating by Wei Jiang
"Catherine made the whole process smooth and stress-free. I appreciate her responsiveness and the time she took to clearly explain the details."
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Marcelyn Oliver

April 22, 2025

5  out of  5
rating by Marcelyn Oliver
"These guys were great! Very courteous and patient with me. I had to keep putting them off due to family medical issues and they were so understanding. I made a good decision changing insurance companies. Saving some money for sure! The secretary I spoke with, Cathy, was extra sweet and energetic. Answered all my questions! “Like a good neighbor”! Lol"
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Jorge Barrios

April 11, 2025

5  out of  5
rating by Jorge Barrios
"Casey Is amazing and very helpful, definitely recommend Casey at State Farm"
We responded:
"Jorge, Thanks so much for the positive words about Casey. She's an important part of our team. Thanks again!"
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Willie Chandler

March 19, 2025

5  out of  5
rating by Willie Chandler
"Excellent staff and great rates!! You guys are the best!"
We responded:
"Thanks Willie! We appreciate your business and your kind words. :)"
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Melaine Sanchez

March 14, 2025

1  out of  5
rating by Melaine Sanchez
"Way overpriced"
We responded:
"Hey Melaine, It's unfortunate that our current pricing isn't a fit for your budget. Best wishes in your search. Hope we're a fit in the future. All the best!"
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J Blackburn

March 13, 2025

5  out of  5
rating by J Blackburn
"Very helpful."
We responded:
"Hey J... Thanks so much for the positive endorsement. :)"
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Amber Molina

March 5, 2025

5  out of  5
rating by Amber Molina
"Best rates and the customer service was amazing!"
We responded:
"Thanks Amber. Your kind words are so appreciated. Have a great week. "
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Jen-Pin Lin

March 4, 2025

5  out of  5
rating by Jen-Pin Lin
"My overall experience was excellent. English is not my native language, and I dislike receiving multiple calls a day from companies trying to get me to sign a contract. However, State Farm was very respectful. When I didn’t respond to them previously, they completely understood and simply noted to follow up in five months. Catherine respected my communication preferences by handling the entire insurance process through text and email. I had a wonderful experience working with State Farm and will definitely return in the future."
We responded:
"Your 5 Star review gives us great feedback on how to best serve our customers. Thanks so much for your business and feedback!"
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MJ McCoy

February 18, 2025

5  out of  5
rating by MJ McCoy
"Great service and value for my personal insurance. I signed up for auto and homeowner insurance. Great bundle discount."
We responded:
"Well, well, well!!! It's great to have Captain McCoy aboard the SS Robert Knox State Farm Agency. I see smooth sailing with the wind at our backs. Thanks for trusting my crew. :)"
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Tara S

February 15, 2025

5  out of  5
rating by Tara S
"Julie is amazing! I had damaged my wedding set and was unsure of what my policy would cover, but she was right on it! She had info to me as to what was needed and a claim filed within hours! Julie with State Farm in Port Lavaca has been a part of my family since I was a baby from house fires, car accidents, hurricanes and now jewelry claims. This is why we will always be a part of the State Farm Family out of Port Lavaca-they truly are a part of the family! Thanks Julie & the entire team for always being there for our family!"
We responded:
"Tara.. you're amazing for leaving such a great review. Thank you for the kind words about Julie. :)"
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Greg Wynn

February 14, 2025

5  out of  5
rating by Greg Wynn
"Julie did a great job answering questions and helping us out with new policies. Always a pleasure to work with!"
We responded:
"Wowza Greg.. Great job giving us such a nice review. Much appreciated. :)"
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Sergio Hernandez

February 13, 2025

5  out of  5
rating by Sergio Hernandez
"Great place Catherine very helpful on answering all my questions"
We responded:
"Thank you Sergio! Your kind words are sincerely appreciated. "
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Joseph De La Cruz

February 5, 2025

5  out of  5
rating by Joseph De La Cruz
"Casey was wonderful to work with! She was very knowledgeable and quick with her work!"
We responded:
"Thanks so much for your kind words Joseph. Casey is an amazing member of our team and it's great to hear about experiences like yours. "
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Laura Kubena

January 26, 2025

5  out of  5
rating by Laura Kubena
"On Thursday, 1/23/25, I called and spoke with Cathy, Catherine Escobar at Robert Knox’s State Farm insurance office, and asked her to help me get insurance on my Kubota RTV 1140, and I explained I needed to get it covered quickly in order to register it in Matagorda county the next day, my first week day off in a long time. She was ready to help but needed some info on the RTV before we could proceed and Since I was driving at the time of the call I asked her to text me the information needed and I would get it back to her ASAP. That evening I sent her the information but their office was already closed. The next morning she called me back to get a couple of bits of info to complete the application, while I was in route to Bay city. After several more back and forth she was able to get me what I needed, only to find out, when the got to the Bay City tax office to get this done, that the office was closed because the computers were all down. I called Cathy back to tell her that and we both had a good laugh. This kind of effort to help customers has become more and more rare. Cathy went above and beyond to help me with my request, even if for naught, with a cheerful, sweet and a go getter attitude. I’ve been with Knox insurance for a years, and will continue as long as people like Cathy work for him. Two Thumbs up, 5 Stars…etc. Joe Kubena"
We responded:
"Laura.. You've left me speechless.. That doesn't happen often. Thanks so much for taking the time to share your experience. You made our week!"
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Logan Pettijohn

January 15, 2025

5  out of  5
rating by Logan Pettijohn
"I highly recommend working with Cathy for all of your insurance needs. She helped me find a renters insurance plan that was right for me and much cheaper than what I was paying. She is very helpful and always looking to help me get the best plan for me."
We responded:
"Thank you so much for the kind words..."
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Catherine Wilson

January 11, 2025

5  out of  5
rating by Catherine Wilson
"Needed to make changes to our policy. Cathy was amazing to work with and the process was quick and easy!"
We responded:
"Thank you Catherine. Your kind words are a great way to start 2025."
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Eric Evins

January 2, 2025

5  out of  5
rating by Eric Evins
"Cathy was great! Very informative and helpful. Also very prompt in replying to email."
We responded:
"Wow Eric.. You're starting our year off on the right foot. It's great to hear about your experience with Cathy. Thanks for sharing. :)"
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Serrena Sanchez

December 31, 2024

5  out of  5
rating by Serrena Sanchez
"I highly recommend State Farm Insurance! I was shopping around for car insurance and Casey definitely got me the rate and coverage I was looking for. She was kind and provided useful and detailed information."
We responded:
"Serrena, Thank you for closing out 2024 for us with some wonderful words. Your kind words mean the world to us. Thanks for taking the time to let others know about your positive experience. Happy New Year! "
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Antonio Serna

December 24, 2024

5  out of  5
rating by Antonio Serna
"Were really helpful when adding my car the ladies were all friendly as well"
We responded:
"Thank you so much Antonio. We sincerely appreciate your business and you taking the time to share your experience. Happy Holidays!"
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Stockton Quirey

December 17, 2024

5  out of  5
rating by Stockton Quirey
"Alicia was very polite and helpful. Thank you!"
We responded:
"Thank you for sharing your experience with Alicia. Your kind words mean a lot to us and encourage us to continue making improvements. Thanks again. "
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Luis daniel Estrada rojas

December 16, 2024

5  out of  5
rating by Luis daniel Estrada rojas
"Catherine was very kind, the process was very fast and they solved all my questions, in addition to offering me their safe driving program."
We responded:
"Thanks Luis.. Cathy is a joy to have on the team and it's great to hear from customers who have a great experience with us. Thanks again. ."
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Norberto Vargas

December 16, 2024

5  out of  5
rating by Norberto Vargas
"Our daughter recommended us to State Farm with Casey. Casey is extremely patient, knowledgeable and helpful. We would recommend trusting your insurance with Casey and State Farm."
We responded:
"Thanks Noberto. Your kind words are appreciated and a great way to start the week. :)"
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Callie Shackelford

December 10, 2024

5  out of  5
rating by Callie Shackelford
"Thank you Tracie for your help getting my insurance switched over to y’all! She was able to lower it over half the amount I was paying! Very good customer service and got a quote to me quickly! Highly recommend Robert Knox State Farm!"
We responded:
"OMG! Thanks Callie. We appreciate your kind words and the way you and your Fluffy Mutt crew always take care of Honey & Harley. You're the best! "
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Carissa Shworles

November 26, 2024

5  out of  5
rating by Carissa Shworles
"Alicia was very helpful and has amazing customer service. She answered all my questions and went above and beyond. Highly recommend for your insurance needs!"
We responded:
"Carissa, Thank you so much for sharing your experience with Alicia. Your kind words mean so much to us and keep us motivated to be better everyday. Thanks again. "
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Mike Keigley

November 25, 2024

5  out of  5
rating by Mike Keigley
"Working with Cathy at Robert Knox State Farm is a pleasure. Cathy answered all my questions and helped me get the coverage that I needed. She is always so cheerful and happy to help us. It’s always a joy to talk with her."
We responded:
"Hey Mike, Thanks for taking a moment and sharing your experience. Cathy is great and your kind words are sincerely appreciated. "